Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-fiesta-tortilla-chips.chicagotortillachips.com! We are committed to protecting your privacy and ensuring a secure digital experience while you engage with our company, Donkey Fiesta Tortilla Chips, also known as ‘the Company’ or ‘we’. This comprehensive Privacy Policy outlines how we handle your personal information, adhering to various international data protection laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This policy applies to every aspect of our online presence, encompassing:

Please be aware that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  • You sign up for an account and use our applications and services
  • You visit and navigate through our website, including any related subdomains
  • We communicate with you via email, phone calls, SMS, or other channels to provide updates, newsletters, promotions, or support

Personal Data Collection

We collect various forms of personal information to enhance your experience and deliver tailored services. These include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking information, investment portfolios, or other financial records, if shared with us for specific services.
  • Purchase Information: Product/service purchases, order history, and related details to fulfill orders and provide after-sales support.
  • Mobile Device Identifiers: Unique device identifiers, operating system versions, and mobile network data from your device to enhance app functionality.
  • Location Data: GPS coordinates or address information, if provided, for location-based services and personalized advertising (with your consent).
  • Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login features.
  • Product Information: Preferences, customization options, and product interactions to personalize your experience.

We collect this data through multiple channels: user input forms, online interactions, browser cookies, server logs, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website. They play a crucial role in improving your browsing experience and enabling certain features. We use cookies for several purposes:

  • Strictly Necessary: These ensure core functionalities, such as remembering login credentials or maintaining session data during navigation.
  • Preference: Cookies store user preferences, like language settings or display options, to deliver personalized content.
  • Analytics: Tracking and analyzing user behavior helps us understand website performance and user trends (while preserving anonymity).

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion of Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information. The specific retention periods vary depending on the type of data and its usage context.

Data Security Measures

Protecting your data is paramount to us. We implement robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for data storage and transmission to ensure secure communication.
  • Access Control: Only authorized personnel with legitimate business needs can access your information.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.
  • Secure Service Providers: We engage third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal information, including:

  • Access: The right to request access to your personal data and its processing details.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data when there is no compelling reason for its retention.
  • Restriction: Limiting the use or processing of your data under specific circumstances.
  • Portability: Obtaining your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights, please reach out to our Data Protection Officer using the contact details provided in this policy.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Us

If you have any questions, concerns, or requests related to your data privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Donkey Fiesta Tortilla Chips Privacy Team, 123 Main Street, Chicago, IL 60601, USA

We value your trust, and our commitment to protecting your privacy is unwavering.